Why Is My Internet So Slow?
Don't call your ISP yet. Follow these steps to identify if the problem is your device, your router, or the connection itself.
Step 1: The Baseline Test
Before fixing anything, you need to know your actual speed vs. what you pay for.
- Stop all downloads/streams on all devices.
- Go near your router (or plug in via Ethernet).
- Run a speed test.
Result: If the speed matches your plan, the issue isn't your lineβit's likely Wi-Fi range or device overload.
Step 2: Wi-Fi vs. Ethernet
Wi-Fi is convenient but unstable. Walls, microwaves, and neighbors' Wi-Fi can slow you down.
- Test: Plug a laptop directly into the router via LAN cable.
- Analysis: If wired internet is fast but Wi-Fi is slow, your ISP connection is fine. You likely need a better router, a Wi-Fi extender, or to switch channels.
Step 3: Check for Bandwidth Hogs
A single device downloading a game update (Steam, PlayStation) or backing up photos (iCloud, Google Photos) can choke the entire network.
- Check Task Manager (Windows) or Activity Monitor (Mac) to see network usage.
- Disconnect smart TVs or consoles temporarily.
Step 4: Is it DNS?
Sometimes your speed is fine, but websites take forever to start loading. This is a latency or DNS issue.
Try changing your DNS settings to Google DNS (8.8.8.8) or Cloudflare (1.1.1.1).
Test Your Latency
Use our Ping Test tool to check if your connection has high delay or packet loss.
Start Ping TestStep 5: Router Hardware
If your router is supplied by your ISP and is more than 3 years old, it might simply be too slow for modern web demands. ISP routers are notoriously cheap. Buying your own modern Wi-Fi 6 router can often double your wireless speeds.